Property Enhancement

Pool & Hot Tub Care.

We take care of your pool and jacuzzi — weekly chemistry, equipment monitoring, filter service, and same-day pre-arrival checks so every guest arrives to crystal-clear water.

Documented chemistry
Pre-arrival verification
Photo logs & summaries
Get a custom quote →WhatsApp our team
Crystal-clear vacation rental poolCrystal-clear water
Pool equipment check on a vacation rentalEquipment check
Hot tub balanced and ready for guestsHot tub ready
01Leave the pool to us

Your pool should run itself between guest arrivals.

Private pools and hot tubs are among the top booking drivers in the Riviera Maya — and among the fastest ways to earn a one-star review. Cloudy water, a chemical smell, a cold jacuzzi, or a pump that quit overnight ruins the arrival in minutes.

We're the specialist layer on top of your management program: scheduled service, documented chemistry, equipment checks, professional filter cleaning, season open-up, and same-day pre-arrival verification before every check-in.

You shouldn't be fielding cold-jacuzzi messages from 3,000 miles away. Clear water on arrival is the whole job — and it's documented every visit.One standard of accountability

Top driver
A private pool is often the photo that sells the listing — and the amenity your nightly rate is built on. It has to deliver on arrival, every time.
Same-day
Pre-arrival verification before every check-in: water clear, temperature right, equipment running. No guest arrives to a surprise.
Documented
Every visit ends with a service summary — levels tested, chemicals added, anything needing approval — plus photo logs you can check remotely.
02Two programs, one standard

Two programs. One standard of accountability.

Most popular
Full Service Program
The carefree option for active rentals — guest-ready every week without thinking about it.
  • ✓Balance chemistry: chlorine, pH, alkalinity, calcium, stabilizer, salinity
  • ✓Skim & brush steps, ledges, and tile line
  • ✓Full-pool vacuum every visit
  • ✓Skimmer & pump baskets cleared
  • ✓Equipment check: pump, filter, heater, timer, salt cell
  • ✓Service summary email after every visit
  • ✓Filter deep-clean & salt-cell service every six months
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Chemical-Only Service
For owners who already have a cleaner — we handle the part that protects guests and equipment.
  • ✓Test & balance all key levels
  • ✓Chemicals added and logged
  • ✓Salt-cell & chlorinator monitoring
  • ✓Service summary with levels recorded
  • ✓Equipment issues flagged early
  • ✓Coordinates with your existing cleaner
Get a quote →
Crystal-clear vacation rental poolCrystal-clear water
Pool chemistry tested and balancedChemistry tested
Full-pool vacuum and brushVacuum & brush
Cartridge filter deep-cleanedFilter cleaned
Hot tub balanced and at temperatureHot tub ready
03What's covered

More than skim and vacuum.

◎

Professional filter cleaning

Cartridge deep-cleans and salt-cell service on schedule — the maintenance that quietly keeps water clear and equipment alive in a hard-water, high-use environment.

☀

Water chemistry guests can feel

Balanced water with no chemical sting and no cloudiness. We test and adjust every visit and record the numbers, so quality is verifiable, not guessed.

✦

Season open & start-up

Bringing a pool back after a closed period or long owner absence — cleaned, balanced, and equipment-tested before the first booking of the season.

♨

Hot tub & spa care

Spas swing chemistry fast and heat is part of the promise. We keep jacuzzis sanitized, balanced, and at temperature for arrival.

✓

Pre-arrival checks

Same-day verification before every check-in — water clear, temperature right, equipment running. A guest never arrives to a surprise.

⚡

Storm protocol

Before and after storms we secure and recover the pool — debris, chemistry reset, and equipment check — so storm season doesn't mean a green pool.

04How it works

From walk-through to running schedule.

1

Property walk-through

We assess the pool, equipment, and current condition — in person or by video.

2

Quote + start date

A program recommendation and fixed monthly rate, with a clear start date.

3

Onboarding service

A thorough first visit to bring water and equipment to a known-good baseline.

4

Steady-state cadence

Regular scheduled visits with photo logs and summaries after each one.

05Who this is for

When this work earns its keep.

✦

Pool as the headline amenity

If the pool is the photo that sells the listing, it has to deliver on arrival every time. This protects the amenity your rate is built on.

✦

Properties with hot tubs

Spas are higher-maintenance and higher-risk for fast chemistry swings. Specialist care keeps them safe, clean, and guest-ready.

✦

Seasonal-use owners

Pools left between stays or owner visits drift fast. Scheduled care and season open-up mean no green-pool surprises before a booking.

More property enhancements

The rest of a well-run property.

Smart home and automationConnected

Smart Home & Automation

Locks, mesh WiFi, backup power, leak alerts, and cameras.

Explore →
Hurricane prep and backup powerStorm-ready

Hurricane Prep & Backup Power

Generators, shutters, and a 12-month storm-readiness rhythm.

Explore →
Interior styling and stagingPhoto-ready

Interior Styling & Staging

Designer-curated interiors that lift ADR and review scores.

Explore →
06Common questions

Pool & hot tub care, answered.

What's the difference between the two programs?
The Full Service Program is all-in-one — cleaning, chemistry, vacuuming, baskets, and equipment monitoring at a fixed monthly rate. Chemical-Only covers tested and balanced water chemistry when you already have someone handling the physical cleaning. We recommend a fit after the walk-through.
Do you check the pool before guests arrive?
Yes. Same-day pre-arrival verification is built in — water clarity, temperature, and equipment are confirmed before check-in so a guest never arrives to a cloudy or cold pool.
Do I get documentation of the service?
Every visit ends with a service summary — levels tested, chemicals added, and anything needing your approval — plus photo logs. You can verify quality without being on-site.
Do I need to be a PlayaStays management client?
Pool & Hot Tub Care is designed as a specialist layer on top of management, but it's available for properties we don't fully manage too. We'll confirm fit at the walk-through.
Ready when you are

Get a custom Pool & Hot Tub quote.

A walk-through, a program recommendation, and a fixed monthly rate — clear water from the first visit on.

Get a custom quote →WhatsApp our team